Task Management:

Task Management Detail:

Hot Project includes a simple to use Task Management tool.

The tool allows you to break down your project into tasks, assign tasks to your team, track task progress, view the task history and measure how much time has been used on a task.

The same tool allows clients to log issues and questions through the web interface which will be directed to the project manager for incorporation into the workflow.

The Task Management System is completely customisable, but key components include:

• Task type (EG: Change request, Scheduled work, Support, Bug)
• Description
• Status
• Priority
• User allocation
• Notes & attachments
• Change history
• Update notifications
• Elapsed time
• Team members

Workflow & Process:

The Hot Project Task Management tools are designed to be an online compliment to your existing project delivery process.

As such the workflow for a task is kept very simple, so your clients and staff see the system as a useful tool - not as more Red Tape.

The basic workflow is:

• New task or issue is raised
• Task is forwarded to project manager
• Project manager analyses assigns a priority & type
• Project manager forwards task to relevant staff member (or contractor)
• Timings and task status are updated until task is resolved
• Task history reflects change history
• Team members are notified when task is complete

Simple Change Management System

The Task Management Tools are often used as an easy & effective form of Change Management.

By clearly defining the scope of a project using tasks and sharing these tasks with the client, it becomes very clear when new tasks or change requests fall out of scope and will require timing and or cost ammendments.

Hot Project lets you track all such change requests and can give you a real-time report to feed into your change managemet process. Reports can be generated based on Clients, Projects and even Staff! (Find out who are the most efficient staff members...)

Feature List: